Frequently Asked Questions

How do I book the first session?

Log on to the platform with your login data

In the "Home" area, click on "Book a new session" (top right, below the navigation bar)

Under "Regular Coaching" select "Start a coaching for a new topic" from the dropdown list

Enter a title (your topic/issue) and optionally a description

Choose a coach from the list of coaches. By clicking on the profile you will get to the detailed description of the respective profile. Click on the "Back" button to return to the coach list.

When you have decided on a coach, click on the button "Next". You get to the date selection. Choose your desired date here

Click on "Confirm" to book the appointment. You can export the appointment to your calendar

Can I change the coach after the first session?

If you find in the first session that you do not want to work with the coach, that is not a problem. Go back to the platform and book another coach. The first session will count towards your quota.

How long is a coaching session?

The first session is by default 1 hour. In the following sessions you can also choose to book shorter time slots. After the first session you decide, if you want to continue working with the coach or if you prefer to book another coach. In case you book another coach the first session is not taken from your time contingent.

How can I prepare for my first coaching session?

If you are interested to learn something about yourself before you work with your coach, feel free to take our personality test on the Uplift platform. You get immediate results and find useful explanations. You can take this optional test at any time, also during the coaching. You find this test under your profile. Click on your name or profile picture and scroll down to “My collaboration type”.

How can I change my password?

Go to

Click on now "Reset password" an enter your e-mail

You will receive an e-mail with a link to reset your password (please also check your spam folder)

manage cookies